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Customer Success (Publishing Logistics DX Service Implementation Support)

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About this role

Support publishers and bookstores with implementation and ongoing use of publishing logistics DX services in the AI Supply Chain Solutions Division.

Gather and visualize current bookstore ordering and sales-floor work, and publisher and bookstore operations including reprint, replenishment, and shipping decisions. Organize requirements and develop operational rules for automated bookstore replenishment and ordering support. Help design and optimize the use of print-on-demand and offset production methods, replenishment policies, and production and logistics plans.

Provide onboarding for automated replenishment, ordering-support, and production and logistics planning services. Communicate requirements to engineers and data scientists and work with them on delivery. After launch, monitor utilization, answer inquiries, organize issues, and propose improvements using sales, inventory, and shipment data. Manage related projects.

Work location may be KDX Toranomon 1-chome Building or remote work from home.

Job details

Location
tokyo
Employment
Full-time
Japanese
Japanese
Remote
Remote
Visa sponsorship
Visa Sponsor
Posted
2026-07-27
Category
Customer Support & Service

About PubteX

PubteX is a company focused on providing innovative solutions in the tech sector. It operates in Japan.

All PubteX jobs & company profile →

Company details

Size
Startup

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.