Supports adoption of a data-analysis software product by explaining infrastructure integrations, investigating logs, isolating causes, troubleshooting APIs, and coordinating with development teams.
Leads technical escalations and high-severity security incidents for enterprise customers, diagnosing complex environments and coordinating engineering responses, customer advocacy, and service improvements.
Lead enterprise customers through AWS cloud adoption by coordinating migration, governance, education, and cross-functional delivery across Automotive and Manufacturing accounts.
Partner with security leaders to identify AI applications, design architectures, and build prototypes, workshops, proofs of concept, and pilots for cybersecurity workflows.
Provides technical support for Azure, resolving customer incidents across virtualization, operating systems, networking and IaaS while feeding issues to internal teams.
Senior technical account management for automotive OEMs and Tier 1 suppliers, covering cloud platforms, voice AI, infotainment, and global engineering coordination.
Deploys LLM and generative-model systems with customer teams, leading discovery, design, full-stack development, production rollout, adoption, and reusable tools.
Guides Salesforce customers from business goals to platform adoption, translating product capabilities, updates, and risks into practical value with IT and executive stakeholders.
Provide high-level support for electronic trading clients, resolve trade-related issues, explain product functionality, and relay customer feedback to Sales, Product, and Engineering.
Provide technical and operational support to acquirers and merchants using payment products, managing escalations, configuring systems, and resolving transaction issues.
Lead IT support services across Japan and Asia by managing the service desk, service quality, PC operations, vendor delivery, global IT programs, and Follow-the-Sun coverage.
Manage local-government healthcare projects, align medical and community stakeholders, and improve resident participation, continued use, KPIs, health outcomes and medical-cost efficiency.
Build and run customer success for the new Loglass AI IR business, covering onboarding, adoption, health-score-based support, communities, product feedback, and repeatable playbooks.
Support customer success by maximizing client outcomes through effective communication and collaboration across departments.
Support customer onboarding, manage inquiries, and provide feedback for product improvements in a customer success role.
As a Customer Reliability Engineer, you will investigate and support technical problems for users of the Messaging Platform, ensuring high-quality service.
Supports Windows identity environments by diagnosing complex Active Directory, authentication, Group Policy, PKI, and hybrid identity issues through logs, traces, and troubleshooting.
The role provides corporate IT support and calls for technical support and project-lead experience, plus Microsoft Windows, Cisco networking, and related IT qualifications.
Troubleshoots API failures, integrations, authentication errors, and production incidents; reproduces issues, guides customers, and automates support workflows with Python and AI tools.
Manages relationships with banks, fintechs and clients, develops account strategies and sales pipelines, evaluates opportunities, and coordinates cross-functional growth initiatives.
Lead the B2B GO BUSINESS unit by designing and executing sales strategy, managing and developing the sales organization, and coordinating with planning, marketing, and product teams to grow the corporate mobility business.
Support autonomous vehicle safety and uptime through after-sales maintenance, fault diagnosis, repairs, supplier coordination, and technical training. Tokyo with remote work available.
Manage a B2B SaaS support team, develop members, improve KPIs and workflows, analyze customer data and feedback, and coordinate with Customer Success, Sales, CRE, and Product on quality, automation, and retention.