Tokyo Customer Support & Service jobs

Assist partner sales Googlers by problem-solving key technical issues for customers and liaise with product marketing management and engineering teams.

As a Product Support Consultant, you will support Japan’s largest customers/agencies, handling troubleshooting tasks and ensuring high customer satisfaction.

Help solve complex problems faced by customers and build OpenAI's post-AGI support team.

Provide IT support to Amazon employees, focusing on troubleshooting and resolving IT issues.

As a Senior Support Engineer, you will collaborate with enterprise accounts and product teams to solve complex customer issues and enhance support operations.

Design, implement, and manage AWS solutions to meet customer needs, providing technical expertise and best practices throughout the project lifecycle.

Support customer success by maximizing client outcomes through effective communication and collaboration across departments.

Manage customer success activities and team management to deliver optimized HighTouch support to existing customers.

Create the first success case for a new business and become the engine for business growth.

As a Customer Success Manager (CSM) Senior Associate, you will serve as a trusted advisor and primary post-sale partner for a portfolio of customers leveraging Informatica-powered data management and integration solutions.

Support customer onboarding, manage inquiries, and provide feedback for product improvements in a customer success role.

As a Customer Reliability Engineer, you will investigate and support technical problems for users of the Messaging Platform, ensuring high-quality service.

Support Engineer for D&S Enterprise Support, responsible for supporting developer implementation and coding issues.

Support clients in Fixed Income Electronic Trading, ensuring smooth operations and addressing inquiries.

Support customers in maximizing Salesforce product use and achieving strategic goals through proactive and reactive assistance.

Support major clients in updating HR strategies for human capital management, including onboarding and maximizing customer success.

Support enterprise clients in the food industry by maximizing product utilization to ensure operational success.

Analyze customer data and manage improvement projects based on insights from communication data.

Responsible for guiding AWS customers in their cloud journey, ensuring effective collaboration across teams to deliver outcomes.

Responsible for creating and improving training programs for customer support operators, ensuring effective training and performance management.

Support and improve customer success operations and processes to enhance quality and productivity.

Provide customer support and assistance to clients, ensuring their needs are met effectively.

The role involves solving client business challenges by effectively utilizing multiple products and designing reproducible systems for growth.