Head of Facilities Operations

Apple

Facilities

Management

About this role

The Head of Facilities Operations leads campus and multi-site operations across a varied corporate real-estate portfolio, reporting to the regional Places leadership team. The role works with internal business functions and end users, oversees service delivery across sites, and provides management reporting. Core work includes managing Integrated Facility Management (IFM) contracts, negotiating and structuring agreements, overseeing vendors and measuring their performance, and resolving operational problems. It also covers office design, construction and project delivery, including MEP design, project planning and execution, and EH&S practices. Candidates need at least seven years of facility management experience in a multinational environment, including IFM contract experience and knowledge of both large and small sites. Strong contract negotiation and structuring, vendor performance management, communication and presentation, and the ability to lead dispersed teams are required, alongside advanced project planning, execution and management skills.

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