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Digital Customer Engagement Manager Intern

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Part-time

Japanese (N1)

Visa maybe

Remote

Cust Success

Project Mgr

Support customers adopting SAP cloud services by assessing migration needs, joining project meetings, and coordinating technical and business solutions with expert teams.

About this role

This is a regular part-time, long-term internship in Tokyo for students graduating in March 2028 or in August/September 2027. The program starts on October 1, 2026. Applicants must be able to work in Japan during the program and are expected to be available for at least 16 hours per week. Working hours can be adjusted around university schedules, with academic commitments prioritized. The listing is designated hybrid and indicates expected travel of 0–10%.

The Digital Customer Engagement Manager (dCEM) supports companies adopting and using SAP cloud services from both technical and business perspectives. The role involves understanding customer requirements and challenges during SAP cloud migrations, including system architecture, availability, security, performance, and operational processes. The intern learns about customer migration needs, participates in project meetings including global meetings, and works with specialist teams to develop and advance suitable solutions.

The program provides a mentor or job coach and includes training in business communication in Japanese and English. Example technical training covers implementation and operation of SAP S/4HANA and SAP Business Suite, as well as installing and administering SAP HANA.

The first phase runs from October 2026 through March 2027 and combines SAP training, an individual development plan, and shadowing of coach employees in rotation assignments. Participants may apply for full-time employment selection during this phase. Those receiving a preliminary offer take part in a second phase from April 2027 through March 2028, involving practical work experience and pre-employment training in professional skills, IT fundamentals, English, accounting fundamentals, digital trends, and role-specific knowledge.

Applicants should preferably study STEM, computer science, engineering, information systems, or a related IT field. The posting seeks interest in cloud business processes, private cloud, and project management, along with collaborative teamwork. Fluent Japanese and good English communication skills are required.

Job details

Location
Tokyo
Employment
Part-time
Japanese
N1
Remote
Remote
Visa sponsorship
Visa Sponsor
Posted
2026-08-03
Category
Software & IT

About SAP

SAP is a German enterprise software company specializing in ERP, HR, and analytics solutions, with operations in Japan through SAP Japan and SAP Labs Japan in Tokyo.

All SAP jobs & company profile →

Company details

Size
Large
Founded
1972
HQ
Walldorf, Germany
Employees
10,000+
Industry
Enterprise Software
Funding
Publicly traded
Revenue
€31.2B (FY2023)
Website
sap.com

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.