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Lead the technical aspects of product implementation and support, maximizing product value through understanding customer challenges.
Product Implementation and Support Engineer (AI FDE) at Idein (vision "create a software-defined world"), a tech company turning physical-world phenomena into data and making them controllable, centred on the edge-AI/IoT platform "Actcast" (advanced AI for perception/control plus large-scale remote operation of edge devices). As a Forward Deployed Engineer (FDE), deeply understand the technology and products and solve customers' on-site challenges with engineering - not just applying off-the-shelf solutions but doing the engineering needed for essential problem-solving using Idein's assets (Actcast, apps, R&D), and feeding learnings back into the product. Primarily remote (not on-site SES). Kanda-Jimbocho, Chiyoda-ku, Tokyo; full-time.
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About Idein
Idein is an Edge-AI and IoT platform company based in Chiyoda, Tokyo, specializing in computer-vision products through its Actcast platform.
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