Lead technical customer support and solution proposals for CLOMO, coach consultants and improve delivery, drawing on five years in a relevant B2B IT role and team management.
About this role
Lead CLOMO development projects, defining purpose, scope, plans and staffing and guiding backend, management-interface, client and QA specialists through release. Track quality, resources, risks and dependencies, resolve changing specifications, and escalate decisions with clear impacts and options. Take part in requirements and design and coordinate product, support, operations and external partners through release and retrospectives.
Applicants need to have led a multi-person software team to release, managed plans, roles, progress and risks, and dealt with delays, quality problems or resource shortages. They must have participated directly in software design, discussed technical constraints with engineers, delegated effectively and escalated matters beyond their authority. Coding, multi-stack work, agile and MDM experience are preferred. Fukuoka or Tokyo pay is ¥5,429,200–8,214,000 annually.
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