Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.

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Customer Success Strategy Planning Leader

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Full-time

Japanese?

Visa maybe

Cust Success

Management

SaaS

Lead customer-success strategy to reduce churn, manage high-touch success KPIs, build partner-led experiences, and align product, marketing, and sales.

Job details

Location
japan
Employment
Full-time
Japanese
Japanese
Visa sponsorship
Visa Sponsor
Posted
2026-07-22
Category
Customer Support & Service

About freee

freee is a Japanese cloud-accounting company whose SaaS automates bookkeeping, payroll and tax filing for small and medium businesses.

All freee jobs & company profile →

Company details

Size
Mid-size
Founded
2012
HQ
Tokyo, Japan
Employees
1,001–5,000
Industry
Fintech · SaaS · Accounting
Funding
Publicly traded

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.