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City

Full-time
Japanese? ⓘ
Visa maybe ⓘ
Architect
AI
Cust Success
Designs AI agent solutions with Copilot Studio, helps customers adopt Microsoft 365 Copilot, and works with business and technical stakeholders to expand value and usage.
Supports customers in creating business value with AI agents by clarifying customer issues and shaping them into AI-agent solutions with high ROI.
Designs and builds AI agents using Copilot Studio, including Copilot prompt design, to advance and scale AI use. Works with business and technical decision-makers to support adoption and sustained use of Microsoft 365 Copilot, Copilot Studio, and Copilot Chat.
Collaborates with Unified Support sales and Microsoft 365 Copilot pre-sales teams to identify opportunities for additional proposals and expanded value. Shares knowledge through internal and external communities, develops reusable delivery practices and knowledge, and provides customer feedback and success cases to internal teams, including headquarters engineering.
Maintains technical expertise through continuous learning in AI agents, Microsoft 365 Copilot, and change management in line with Customer Success priorities.
Job details
About Microsoft
Microsoft is a global software and cloud company known for its products like Windows, Azure, and Microsoft 365. The company hires engineers in Tokyo, Japan.
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