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Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
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Provide technical support for Azure Identity, troubleshooting Azure AD, AD FS, synchronization engines, networks and DNS while communicating with customers in Korean.
The Technical Support Engineer supports Azure Identity issues. Preferred qualifications include strong knowledge of Microsoft Windows Server and client operating systems, Microsoft Cloud services including Azure and Office 365, Windows Server products, Azure AD, and AD FS.
The role involves troubleshooting networks and DNS, AD FS, and Microsoft synchronization engines such as FIM/MIM, DirSync, AADSync, and AAD Connect. Knowledge of OAuth, OpenID Connect, WS-Federation, and SAML is preferred.
Korean fluency in reading, writing, and speaking is required for customer communication. Technical-document reading and writing and internal communication occur regularly in either English or Japanese. Critical cases may require support outside standard working hours one to two times per month, weekend coverage one to two times per year, and occasional domestic or international travel if required.
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About Microsoft
Microsoft is a global software and cloud company known for its products like Windows, Azure, and Microsoft 365. The company hires engineers in Tokyo, Japan.
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