Server Engineer, Data Center Operations

Amazon

Data Center

Linux

Hardware

About this role

This role sits within AWS Infrastructure Services and the Data Center Operations team, supporting the on-site hardware lifecycle of a large-scale, high-density computing environment. It maintains the infrastructure behind AWS services, including servers, racks, networking equipment, hardware components and cables.

The engineer installs and removes server racks, repairs server and other IT hardware, handles parts, responds to operational incidents, and serves as a first-line contact for hardware troubleshooting and technical issues. The work also covers monitoring during scheduled maintenance and change-management activities, resolving problems against customer service-level agreements, performing root-cause analysis, writing technical documentation, and contributing to process improvements. Operations are carried out through ticket-based work and coordination with other engineers.

Applicants need general knowledge of PC and server hardware, working knowledge of Linux and Windows systems, and basic networking experience.

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