Enterprise Applications Solution Consultant

This solution consultant joins customer business-DX projects within NEC’s BluStellar business. The role covers customer proposals through development and implementation, using enterprise applications such as Salesforce and ServiceNow to address business challenges and design customer operations with established enterprise-application practices.

Key work includes evaluating Salesforce or ServiceNow use from the planning and concept stage, defining business requirements, considering system implementation, launching development after requirements definition, and translating requirements into delivery work. The role also handles prototype development during upstream phases. It leads the use of cross-industry technologies, products and services in SI projects and supports the reuse and wider application of project results.

For the Professional level, equivalent to a section-manager role, required qualifications are experience implementing either Salesforce or ServiceNow, experience in upstream processes such as the concept-planning stage, and experience driving projects as a project leader or application team leader. For the 主任 level, required qualifications are implementation experience with either Salesforce or ServiceNow and at least three years of related practical experience.

Preferred qualifications include consulting experience, experience in customer-contact operations such as CRM, SFA or contact centers, and industry knowledge in manufacturing, wholesale, retail, finance, transportation or logistics. The role also calls for interest in new technology, constructive problem solving, customer management ability, initiative in moving work forward with stakeholder support, and enjoyment of team-based communication.

The expected employment arrangement is full-time. The expected level ranges from Professional, equivalent to a section manager, to 主任. The estimated annual compensation is approximately 9.3 million to 12 million JPY for the Professional level and approximately 6.8 million to 9.3 million JPY for the 主任 level. Monthly pay is approximately 580,000 to 800,000 JPY for Professional and 440,000 to 610,000 JPY for 主任, subject to prior compensation and company rules. Remote work is possible for at least half of the week. The work location is in Minato-ku, Tokyo. Salesforce and ServiceNow certification examinations are recommended, with examination costs covered by the company. Duties and work location may change to the company’s designated duties and locations, including a telework location where applicable.