Oversee digital-service projects, align business needs and engineering delivery, select technology and partners and manage risks across new and existing products.
About this role
Digital Garage is hiring a Reliability-area project manager for Pangaea Delivery. The role leads improvements spanning software, functionality, operations and information provision for its order-management SaaS.
Work includes production inquiries and investigations, monitoring, metrics and log infrastructure, initial incident response, impact analysis, temporary recovery and permanent fixes. The manager drives postmortems, resilience improvements, automation and standardisation to reduce bottlenecks and dependence on individuals.
Applicants need at least seven years of web-development or maintenance projects, five years of project management and agile-development experience. Coding, production-operations projects, customer support and online-order knowledge are preferred. Annual pay is JPY 6–12 million, with fixed allowance treatment depending on management classification and excess paid separately. The Shibuya role is hybrid, with core flexitime normally 11:00–15:00 and other arrangements possible.
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