Work directly with business stakeholders to translate between data and business needs, analyze results, and communicate findings to senior leadership in the Tokyo-based Japan Central Ops role.
About this role
Embedded with strategic enterprise engineering teams, the Senior Forward Deployed Engineer leads AI production-system delivery from prototypes through enterprise-scale deployment. The role sets technical direction across customer workstreams, makes architecture decisions across services and organizational boundaries, and develops reusable patterns for the FDE organization. Design work includes multi-agent orchestration, enterprise search, and decision-intelligence platforms, with responsibility for resolving ambiguity and building for enterprise traffic and reliability. The engineer also defines operational and evaluation standards, launch criteria, testing, observability, and incident-response practices; coaches peers; and develops accelerators. Applicants need 5+ years of professional software development; mentoring, tech-lead, or engineering-team leadership; experience leading production-scale agent-based and spec-driven development; and hands-on use of AI evaluation frameworks, agent tools, RAG pipelines, and prompt engineering.
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