Work directly with business stakeholders to translate between data and business needs, analyze results, and communicate findings to senior leadership in the Tokyo-based Japan Central Ops role.
About this role
Embedded with strategic enterprise customers, this senior engineer leads delivery of AI-powered production systems alongside customer teams. The role owns architecture and execution across complex programs, aligns designs with long-term technology strategies, and clarifies undefined business and technical problems. It carries solutions from prototype to enterprise-scale deployment and creates reusable architectures and engineering patterns for the forward-deployed practice. Work includes designing multi-agent orchestration, enterprise retrieval and decision-intelligence systems; building for enterprise traffic and reliability; and setting evaluation, testing, observability, incident-response and production-readiness standards. The engineer also develops accelerators, contributes to hiring and mentors junior FDEs. Applicants need 5+ years of non-internship software development, experience mentoring, serving as a tech lead or leading an engineering team, and experience with AI evaluation frameworks, agent tooling, RAG pipelines and prompt engineering.
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