Collabos supplies cloud systems for call centers, including telephone infrastructure and customer relationship management. Its tools handle inbound and outbound calls, customer records and response histories, with recording, speech recognition and callback support for unanswered inquiries.
Its marketing products combine customer data with email or SMS campaigns and analyze recorded conversations to generate FAQs and evaluation reports. Some services use monthly charges based on user seats, alongside setup, call-flow planning and advice on operating reports.
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