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Manage inside and field sales BPO teams across assigned regions, improve acquisition productivity through coaching, execute local sales tactics, and generate new leads.
The role serves as an area manager for several regions in the Strategic Commercial Area Project. It works with sales-outsourcing BPO teams to expand the platform into customer segments not reached through prior go-to-market approaches.
Responsibilities include closely coordinating with BPO members and project leaders, improving acquisition productivity through deal accompaniment, role-play sessions, feedback, and progress reviews, and identifying individual skill gaps. The role creates and carries out training plans, provides post-onboarding OJT, and supports continued improvement in operational proficiency.
The position builds relationships with regional stakeholders such as chambers of commerce, government bodies, and associations. It creates new leads through local events, sponsorships, and information sessions, and develops and executes approaches suited to regional characteristics and needs.
Based on strategies set by the area director, the role implements local sales tactics. It guides use of target lists, promotes and improves the use of sales materials, scripts, and tools, and manages daily and weekly progress through Salesforce and other SFA/CRM tools. It reports status and issues to the area director, shares successful practices with other area managers, and feeds field needs and improvement proposals to business development, product, and marketing teams.
Required qualifications include a strong track record in inside or field sales as a top-performing individual contributor; at least three years of team development and management experience as an inside- or field-sales leader or manager; experience solving issues through PDCA; willingness to work in the field; strong communication, listening, and coaching skills; and experience using Salesforce or similar SFA/CRM tools. Preferred experience includes three or more years of SMB inside or field sales, close coaching of BPO or external-partner personnel, work outside sales including marketing, and experience in staffing, internet businesses, or growth-stage organizations.
This is a full-time position based at the Tokyo headquarters in Minato-ku, Tokyo. The probation period is three months. The expected annual salary is JPY 5.0 million to JPY 7.0 million, comprising base pay and bonus; eligible employees may also receive a short-term incentive. Compensation reviews occur twice yearly. The schedule is flextime with core hours of 11:00–15:30 and standard hours of 9:30–18:30. The work arrangement is three office days and two remote-work days per week. Annual holidays total 120 days, including two days off weekly, national holidays, paid leave, year-end/New Year holidays, condolence leave, and maternity leave. Benefits include social insurance, commuting reimbursement up to JPY 50,000 per month, and salary increases based on performance.
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