Product Planning & Service Design (Generative AI)

atama plus

GenAI

Training

Curriculum

PM

About this role

This role sits in the corporate employee-education business, a launch-stage team of fewer than 10 people spanning customer success, sales, content, product management and product engineering. It turns knowledge from customer workplaces into practical, reusable training products, including management-development and generative-AI programs. The work connects product planning with learning-experience design and end-to-end content production.

You will observe and interview customers, define work scenarios and passing standards, set learning goals, and design the mix of lectures, exercises and AI role-play. You will direct production with generative AI by deciding what information to provide, reviewing outputs and improving their accuracy. The role also covers evaluation criteria, testing and tuning with customers, handoff design with customer success and sales, and operating and quality standards for consistent production. The source states no separate degree, certification, experience-year or language criterion; it says the scope will be discussed according to the candidate's experience and skills.

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