Operational Team Specialist

Hewlett Packard Enterprise

Support Eng

About this role

HPE Managed Services’ IT Operation Center (ITOC) provides operational services for customer IT environments, managing workloads from infrastructure through applications. This specialist role sits in that customer-facing operations function and contributes to the preparation and delivery of ongoing services.

The work includes operating customer systems, coordinating with relevant stakeholders to prepare operational delivery, maintaining stable service, and leading responses toward problem resolution. The posting names broad foundational knowledge of server hardware, networks, storage, and operating systems as the infrastructure scope.

Applicants need experience in an IT technical role, including system construction, maintenance, or operations management. They must be able to explain issues logically and communicate with customers, and coordinate with internal and external stakeholders while leading work toward resolution. The posting also requires broad basic infrastructure knowledge.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.