Product Manager

The Product Manager will lead product development for education services, taking responsibility for deciding why and what to build. The role involves working with business teams, including customer success and business planning, as well as engineers and UX/UI designers. The manager will help evolve products and services by considering both learner and instructor experiences and by connecting product work with the value delivered through the wider education service.

Responsibilities vary according to the candidate’s experience and skills. They include setting product goals and roadmaps; forming problem and outcome hypotheses from qualitative and quantitative information such as user interviews and log analysis; identifying service and product value and the experiences that create that value through discovery research; testing concepts with tools such as concept boards and customer journey maps; validating outcome and solution hypotheses through methods such as concept tests; defining solution requirements; planning releases, including the scope of an MVP; and leading measurement of results.

The posting highlights knowledge of business development, new-business launches, and product management as relevant experience for the role. It does not state a specific educational credential, certification, or years-of-experience threshold.

Products and themes may include the AI learning material atama＋, a learning application using generative AI, and a service supporting university entrance-exam use for students. For cram-school owners, school directors, and instructors, examples include a coaching-support tool, a learning management system, and a customer-management system for atama＋塾. Several other products are also being planned and developed as new businesses.

The work covers products offered in both B2B and B2C forms, different learner groups, and multiple products. A current theme is to design a cross-service learning experience. The development team works in new-business launch and growth phases and is expected to evolve products quickly in an environment with substantial uncertainty. Product members also visit directly operated cram schools and schools using the products in the Tokyo metropolitan area, and interview enrolled students. Findings from observation and interviews are used to develop and improve the products.

The job is located in Bunkyo, Tokyo, at 2-1-2 Koraku, Sumitomo Fudosan Iidabashi Building No. 5, first floor.