Wevnal

Conversational commerce · Marketing technology · SaaS · Tokyo, Japan

Wevnal is a Tokyo-based marketing technology company that develops BOTCHAN, a platform for managing digital interactions between businesses and consumers. Its products serve e-commerce operators and other consumer-facing companies across acquisition, applications, payments, retention and customer support.

The lineup includes chat-based payment and entry forms, customer-engagement and retention tools, a generative-AI service for online inquiries, and an AI agent for inbound calls. Wevnal charges initial, monthly and, for applicable products, usage-based fees; it also provides implementation and ongoing optimization support.