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City

Full-time
Japanese? ⓘ
Visa maybe ⓘ
Operations
Field Service
Fintech
The role involves assessing damages, determining repair costs, and supporting accident resolution for insurance claims.
Adjuster (Damage Services HQ, Damage Services Dept 2) at Rakuten General Insurance, a Rakuten-group non-life insurer aiming for No.1 in auto insurance (Rakuten-ID linkage, Rakuten-point premiums, AI-based claims handling). The Damage Services department pays claims/compensation promptly and appropriately to accident policyholders and counterparties. Handle damage appraisal (checking photos/images to accurately grasp accident cause and vehicle damage), repair-cost agreements (scrutinising repair-shop estimates and finalising repair costs with the shop), and investigation/judgement of causation and liability share. Requires basic PC skills and an auto-mechanic or auto-body-mechanic qualification. Tokyo; full-time.
Job details
About Rakuten
Rakuten is a major Japanese internet conglomerate spanning e-commerce, fintech, mobile telecom and digital content, with a large global engineering organisation.
All Rakuten jobs & company profile →Company details
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