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Adjuster

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Full-time

Japanese?

Visa maybe

Operations

Field Service

Fintech

The role involves assessing damages, determining repair costs, and supporting accident resolution for insurance claims.

About this role

Adjuster (Damage Services HQ, Damage Services Dept 2) at Rakuten General Insurance, a Rakuten-group non-life insurer aiming for No.1 in auto insurance (Rakuten-ID linkage, Rakuten-point premiums, AI-based claims handling). The Damage Services department pays claims/compensation promptly and appropriately to accident policyholders and counterparties. Handle damage appraisal (checking photos/images to accurately grasp accident cause and vehicle damage), repair-cost agreements (scrutinising repair-shop estimates and finalising repair costs with the shop), and investigation/judgement of causation and liability share. Requires basic PC skills and an auto-mechanic or auto-body-mechanic qualification. Tokyo; full-time.

Job details

Location
Tokyo
Employment
Full-time
Japanese
Japanese
Visa sponsorship
Visa Sponsor
Posted
2026-07-02
Category
Business & Corporate Roles

About Rakuten

Rakuten is a major Japanese internet conglomerate spanning e-commerce, fintech, mobile telecom and digital content, with a large global engineering organisation.

All Rakuten jobs & company profile →

Company details

Size
Enterprise
Founded
1997
HQ
Tokyo, Japan
Employees
10,000+
Industry
E-commerce · Fintech · Internet
Funding
Publicly traded
Revenue
¥2.07T (FY2023)

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.