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Associate Account Manager

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Full-time

Japanese (N2)

Visa maybe

Account Mgr

Sales

Client Rel

Manage end-to-end experiences for key restaurant partners in Japan's SMB business, driving growth and innovation.

About this role

This full-time role at Uber Eats is a business-lead and account-manager position focused on Japan's SMB (small and mid-sized) restaurant partners, based in Tokyo. The person manages the end-to-end experience of key restaurant partners, building and maintaining strong long-term relationships and understanding each partner's needs and challenges to provide appropriate support. Work is data-driven: using performance metrics to quickly identify issues and direct resources and support where needed. The role collaborates cross-functionally with operations, marketing, and customer support to solve problems, and works with managers and leadership to shape the future of the Japan SMB organization. A core objective is meeting or exceeding monthly and quarterly revenue targets. The position requires balancing medium-to-long-term strategy with short-term execution in a fast-paced environment, and blends relationship-building, market-opportunity identification, customer focus, critical thinking, strategy, sales, operations, and leadership. Requirements include three or more years of sales or account-management experience at a high-growth company, with solution-sales experience mandatory, and decision-making grounded in data analysis and performance indicators. Fluent Japanese is required; comfort reading and writing English with a willingness to improve is welcomed. Preferred qualifications include experience in or a network within Japan's food-and-beverage industry, understanding of SaaS/internet-advertising/marketplace businesses, and cross-functional project-management experience. Offices remain central to the culture, and unless approved for full remote work employees must spend at least 50% of their time in-office. Bonuses, equity, and other compensation and benefits may apply.

Job details

Location
Tokyo
Employment
Full-time
Japanese
N2
Visa sponsorship
Visa Sponsor
Posted
2026-07-15
Category
Business & Corporate Roles

About Uber

Uber is a global ride-hailing and delivery platform that operates Uber Eats and mobility services in Japan, with a Tokyo office.

All Uber jobs & company profile →

Company details

Size
Large
Founded
2009
HQ
San Francisco, USA
Employees
10,000+
Industry
Ridesharing · Delivery
Funding
Publicly traded
Revenue
$37.3B (FY2023)
Website
uber.com

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.