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University Sales / Customer Success

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Full-time

Japanese?

Cust Success

Sales

Support university clients using a pre-enrollment education program by designing learning models, monitoring delivery, analyzing results, and proposing improvements and expanded use.

About this role

This customer success role supports universities using a high school-to-university transition program. The program uses AI learning materials during the admissions process or before enrollment so students can study subjects and units needed as a foundation for subsequent university learning.

Responsibilities may include designing admissions and pre-enrollment education models based on each client's educational policy and challenges. This includes setting goals and periods, considering learning content, and planning operations.

The role monitors application and learning status, proposes operational improvements, analyzes results, and proposes solutions for the following academic year. It also supports client outcomes and ongoing problem solving, including proposals to expand use into new faculties or departments and to introduce new programs.

The position provides feedback for product and service improvements based on client input. The work relates to expanding a program for university admissions and pre-enrollment education that began in 2022.

Job details

Location
Tokyo
Employment
Full-time
Japanese
Japanese
Posted
2026-08-03
Category
Business & Corporate Roles

About atama plus

atama plus is a company that develops AI-driven educational technology solutions aimed at enhancing learning experiences. It is based in Japan.

All atama plus jobs & company profile →

Company details

Size
Startup
Founded
2017
HQ
Tokyo, Japan
Employees
201–500
Industry
Educational Technology
Funding
Series C
Website
atama.plus

AI-generated overview — may be incomplete or wrong, so don't rely on it fully.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.