Senior UX Service Designer

Tokyu Corporation

UI/UX

UX Design

Product Dsgn

About this role

A service design and UX role in Tokyu's URBAN HACKS digital transformation project. Tokyu Group runs more than 130 companies whose web services and apps currently exist as separate, isolated products; the project aims to rebrand the group's digital presence, connect those services to each other and, through them, to the group's real-world services.

The designer works on service design for new and existing services, designs with information architecture and accessibility in mind, defines customer journeys, raises UX quality, builds and spreads a design system, and plans, conducts and analyses user research. Work is done in agile teams inside an engineering organisation.

Required: at least five years of UI/UX design for web services or apps; experience building a service from scratch; agile development experience; user research and analysis; design that accounts for information architecture and accessibility; and facilitating workshops.

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