Front desk role serving guests at a Mitsui Fudosan Hotel Management property, hired on the National career track with possible transfers to hotels across Japan.
About this role
A front desk position at Mitsui Garden Hotel Otemachi, part of Mitsui Garden Hotels, the operator's main upper-middle-class brand with 34 properties and about 10,000 rooms in Japan and abroad. It is operated by Mitsui Fudosan Hotel Management. This posting is the National career track (ナショナル総合職), under which staff may be transferred to hotels anywhere in Japan. Placement considers the applicant's wishes and may differ from the hotel applied to.
Staff handle front desk operations and serve guests from Japan and overseas. Guests range from business travellers to tourists. Training includes customer-satisfaction sessions, D&I training, a Halekulani Okinawa secondment and visits to other hotels. Later paths include in-charge and rooms division manager posts or head-office roles such as HR and revenue management.
Applicants need at least three years of hotel front desk experience, experience as a shift in-charge, and experience working at a luxury hotel.
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