Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
A guest-service role at OMO5 Tokyo Gotanda, a Hoshino Resorts hotel under the OMO brand, which presents itself as a city hotel that connects guests with the surrounding neighbourhood. Service staff at OMO hotels, called "OMO Rangers", handle many points of contact with guests during a stay. The Gotanda property sits in a dining district with around 1,300 restaurants within a 2 km radius, and its guests range from solo travellers to families and people staying with their dogs.
New staff first learn the breakfast café, guest-room cleaning and the front desk. Alongside these, they help run OMO's neighbourhood activities for guests and take part in the improvement work that Hoshino Resorts expects front-line staff to devise, propose and carry out themselves, rather than reproducing a fixed manual. Suggesting how each guest can enjoy their stay is part of the job.
No educational background or prior experience requirement is stated.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Multi-skilled service staff at an OMO city hotel, rotating between the front desk, the Food & Drink Station and guest-room cleaning, and running neighbourhood activities and service improvements for guests.
Multi-skilled service staff at an OMO city hotel, rotating between all front-desk work and guest-room cleaning, and running neighbourhood activities and service improvements for guests.
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