Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
A guest-service role at OMO3 Tokyo Akasaka, a Hoshino Resorts hotel under the OMO brand, which presents itself as a city hotel that connects guests with the surrounding neighbourhood. Service staff at OMO hotels, called "OMO Rangers", handle many points of contact with guests during a stay. Akasaka is well connected to the rest of the city and receives domestic and international guests travelling for many different purposes, so staff tailor suggestions to varied needs.
New staff first learn all front-desk work and guest-room cleaning. Alongside these, they help run OMO's neighbourhood activities for guests and take part in the improvement work that Hoshino Resorts expects front-line staff to devise, propose and carry out themselves, rather than reproducing a fixed manual. Suggesting how each guest can enjoy their stay is part of the job.
No educational background or prior experience requirement is stated.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Multi-skilled service staff at an OMO city hotel, rotating between the front desk, the Food & Drink Station and guest-room cleaning, and running neighbourhood activities and service improvements for guests.
Multi-skilled service staff at an OMO city hotel, rotating between the breakfast café, guest-room cleaning and the front desk, and running neighbourhood activities and service improvements for guests.
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