Field Service Engineer

Mujin

Field Service

Robotics

Support

About this role

This field service engineer role covers robot systems and material-handling equipment. The stated scope includes maintenance and troubleshooting for logistics centers and logistics equipment, as well as involvement in new logistics-center launches and equipment-introduction projects.

The role requires experience in maintenance or servicing of logistics centers or logistics equipment. Experience participating in new logistics-center launches or equipment implementation projects is also requested.

Customer negotiation and customer-response experience is sought, particularly from candidates who want to work close to customers and address their issues. The posting also names knowledge of, or practical experience with, control equipment such as sensors, motors, and vision systems. Troubleshooting experience involving networks, servers, and systems is required.

Working conditions include shift work with night coverage and emergency-response duties within a 24/365 operating model. The job location is Tokyo, Japan.

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