Operations Management

Newmo

Startup

JP company

Small co

About this role

Newmo is hiring operations managers (運行管理, who supervise driver roll calls, dispatch and safety) as opening members of a new Shinagawa taxi office serving the Haneda Airport and central Tokyo corridor. The position suits holders of an operations manager qualification, with or without practical experience, and former taxi drivers who want to use their field knowledge in an office role.

Daily work covers roll calls for drivers, in person and by IT, including health and alcohol checks; monitoring and reporting on safe operation; drawing up operating plans, dispatch instructions and follow-up; and building day-to-day trust with drivers. The role also trains new drivers in safe driving, customer service and app use, creates shift schedules and manages attendance, drives data-based improvements to operations and labor management, and handles initial response to accidents and incidents and plans to prevent recurrence. The office uses AI dispatch tools and operational DX instead of paper and intuition.

An operations manager qualification (運行管理者資格) is the key requirement; practical experience is not required. Career paths include office head and multi-site oversight as the business expands.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.