Analyze customer development workflows and lead adoption of an AI-development framework, coordinating rollout, organizational changes and impact measures.
About this role
Konica Minolta seeks an engineer to develop new products for KOTOBAL, a communication service used in settings such as hotels and local government. The role explores AI and agent-based approaches to reduce communication barriers and the workload of frontline staff.
Working with customer-success and planning colleagues, the engineer gathers problems directly at customer sites and combines AI or no-code tools into working prototypes. Customer trials test whether a concept reduces workload and what buyers would pay. Validated concepts are converted into production requirements with product managers and handed to engineering teams.
Applicants need experience rapidly making working products with generative-AI or no-code tools, conducting customer-led hypothesis tests, and connecting technical ideas to customer value and commercial demand.
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