Corporate IT Engineer

This role operates and improves WealthNavi’s corporate IT environment for a financial services company. The team provides a stable and secure working environment as the organization grows, with a focus on operational efficiency, service quality and stronger security. The environment adopted zero-trust architecture in June 2022.

Responsibilities include designing, building, operating and managing the internal network, network equipment, firewall and LAN. The engineer introduces and manages security solutions such as IAM, SWG, EDR and MDM, as well as groupware and communication tools. The role also handles account provisioning, changes, deletion and reviews; employee onboarding and offboarding; SaaS license administration; PC setup; organizational changes to file-server access and mailing lists; workflow requests; procurement, distribution, management and disposal of PCs and smartphones; user inquiries and issue resolution; security patching for operating systems and browsers; and vulnerability response for PCs. The position may also support preparations for the company’s digital banking business.

The environment includes Cisco Meraki and FortiGate for office networking; Google Workspace Enterprise Plus, Slack Enterprise Grid and Zoom Enterprise; Microsoft Entra ID; Microsoft 365 E5, including Intune and Defender for Endpoint; Jamf Pro and Connect; MaLion; Netskope; and Keeper. The managed device environment includes approximately 350 Windows computers, 200 Macs and 100 iPhones. Recent initiatives include PPAP countermeasures, a SaaS management solution, Netskope improvements, an Entra ID authentication platform for internal systems and a review of Microsoft 365 licensing.

Required experience includes at least two years in corporate IT, operating and managing cloud services, identifying and improving inefficient operational bottlenecks, improving productivity, and explaining facts logically and, where possible, quantitatively. Experience in cloud-native environments, quantitative visualization of service quality, reporting the working environment to executives, and planning or introducing products and tools is welcomed.

The position is a full-time employee role in Shinagawa, Tokyo, with annual compensation of JPY 6,000,000 to JPY 11,500,000 paid in 12 monthly installments. Working hours use a flextime system with core hours from 10:00 to 16:00 and a 60-minute break. The schedule combines working from home with at least three office days per week. Holidays include Saturdays, Sundays, public holidays, year-end and New Year holidays, and other company-designated leave. Benefits include social insurance, a defined-contribution pension, commuting support under company rules for direct employees, book and certification assistance, external training support, and the option to choose a Mac or Windows computer. If hired, the employee may be seconded to the preparation company for the digital bank while concurrently working with WealthNavi.