Interprets PCI DSS requirements, reviews system and cloud-service security designs, defines project controls, assesses risk, and supports incident response and security governance.
About this role
This lead engineering role sits on PayPay Card’s Salesforce team, which designs and develops the business and system integration platform supporting customer support, credit assessment, fraud monitoring, and other operations. The work centers on evolving Salesforce as a broader operational platform rather than treating it as an isolated business application.
The engineer designs and builds Service Cloud CRM solutions, using standard features such as Flow, Lightning pages, and approval processes alongside Apex and Lightning Web Components. Responsibilities also include REST API integrations with core and business systems, architecture improvements, requirements definition with operational teams, and implementation of generative-AI-enabled CRM functions using technologies including Amazon Bedrock.
Applicants need experience designing and developing with Salesforce Service Cloud or Sales Cloud, Salesforce standard features or Apex and LWC, and integrations between Salesforce and external systems. Applicants also need experience covering the development process from requirements definition through design and implementation, plus experience designing solutions around business requirements and the wider system environment.
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