Lead development projects for digital book services, managing requirements, design, and vendor collaboration.
About this role
This Operations Engineer role ensures the stable operation and mid/long-term quality improvement of Japan's largest-class e-book/magazine distribution services (BOOK☆WALKER, d-magazine, d-book). Beyond maintenance/operation, you deeply understand overall system design, lead development vendors, and drive new features and business improvements — the work centers on spec understanding and development direction (upstream) rather than coding yourself. Duties: vendor control and quality management; involvement in requirements definition and basic design (e.g. '3-minute free trial reading'), respecting existing design philosophy while proposing optimal specs; operational investigation and root-cause identification for incidents; and optimizing operational processes (documentation, information consolidation, knowledge-building) — moving operations from 'defense' to 'offense'. Full-time; Tokyo.
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