Product Manager

The Product Manager for Arene leads product work across the full lifecycle, covering discovery, requirements definition, delivery, release, post-release improvement, and cross-functional alignment.

During discovery, the role continuously develops an evidence-based understanding of customer and user needs, market trends, and competitors. Inputs from UX research, commercialization, partnerships, and field teams are brought together to define clear problems and identify growth and business opportunities. Technical benchmarking, competitive intelligence, and collaboration with the data team are used to understand Arene’s market position and opportunities for differentiation.

The role defines the product roadmap, features, requirements, and Epics, including problem statements, use cases, acceptance criteria, business value, and success metrics. The Product Manager works with the product planner responsible for the roadmap and release process to review and structure proposals, clarify priorities, and move them into planning. Collaboration with technical leads, systems and architecture, UX, and project management is required to validate feasibility and scope. When the scope changes, exclusions and their rationale are documented and trade-offs are made based on their impact.

Before development begins, the Product Manager aligns a feasible scope and plan with engineering, the product owner, and project management. Once development starts, the role makes timely product decisions so that team work is not blocked, while making delivery risks visible and keeping them appropriately managed. When constraints emerge, the Product Manager supports the project manager and product owner through timely, clearly reasoned decisions and scope adjustments; the role does not directly manage the project plan.

For release, the Product Manager checks whether features and requirements meet the agreed acceptance criteria and are ready to be provided to customers. The role recommends whether to proceed with or defer a release and works with the Arene release manager to advance the release process. Information and materials are provided to support smooth customer and user launch activities involving engagement, solutions, design, and documentation.

After release, the role monitors the success metrics established during requirements definition and analyzes the results with the Arene Data and field teams. Customer and user feedback is collected continuously, either directly or through service teams, to determine whether product features and requirements should be improved, expanded, or discontinued.

Across these phases, the Product Manager identifies stakeholders in engineering, UX, commercialization, partnerships, quality, and safety, and establishes documents, reviews, and recurring meetings to maintain alignment. The role creates a push-based information-sharing structure with clear forums and expectations, enabling teams to proactively report current information and concerns. High-quality internal documentation is maintained so that decisions, trade-offs, and their underlying context can be understood later.