Product Manager

This Product Manager role is part of the Technology Development Team in the Digital Strategy Department, which promotes the use of generative AI and AI agents. The role leads product and service development from organizing business challenges through PoC execution, decisions on production release, launch, operations, and continuous improvement.

For new products, responsibilities include user analysis and research, defining value hypotheses, planning and driving MVPs and PoCs, designing validation approaches, improving prototypes, defining KPIs and success criteria, organizing requirements, and creating roadmaps. The Product Manager leads stakeholder alignment and drives decisions on production readiness through release. The role also plans initiatives to encourage initial use and adoption in coordination with the promotion team.

For existing products, responsibilities include analyzing usage and interviewing field users to identify issues, planning improvements, deciding priorities, and promoting development through progress management and effectiveness measurement. The role designs operations based on safe use of generative AI, organizes security and risk considerations, improves operational quality including maintenance and incident response, and supports continued value creation, adoption, and retention.

The team works with engineers, designers, business members, and data scientists involved in research and development. The work covers products that are already in production as well as new PoC development, including product themes from concept and validation through development, operation, and improvement. The role also involves evaluating current AI models and features for possible product use, while considering information assets and cybersecurity.

Named tools include Claude Code in VS Code, Teams, Slack, Outlook, Jira, Planner, GitLab, and OneNote. Desired knowledge includes public-cloud development and operations using AWS, Azure, or GCP; data analysis such as SQL and BI; A/B testing and effectiveness measurement; system operations, incident response, security, privacy, and regulatory considerations.

Candidates must have experience in at least one of the following: Product Manager or Product Owner work covering planning, development, release, measurement, and improvement; project management for system or IT product development; data-based issue analysis, requirements definition, and practical decision-making; or development promotion in collaboration with engineers. AI product PdM or PO experience, experience across multiple product phases, KPI and roadmap planning, and documenting product policies are preferred.

The position is full-time and permanent, with a six-month probationary period. The stated work location is Tokyo, with hybrid office and remote work. Standard hours are 8:40 to 17:10, including 7 hours 30 minutes of scheduled work and a 60-minute break; flextime may apply depending on the department. Holidays include Saturdays, Sundays, national holidays, year-end and New Year holidays, annual paid leave, and other special leave. Salary is determined according to company regulations. Benefits include social insurance, commuting support, lunch assistance, employee stock ownership, housing-related programs, financial support programs, and leisure support programs.