Collaborate with product managers and engineers to identify and solve user challenges through effective design and communication.
About this role
Shippio, a digital freight forwarder, is hiring a Senior Product Designer to work with product managers and engineers on what to build and how, and to lead, from the design side, the building of an international logistics platform that is the foundation of an ideal logistics experience.
Duties are examining solutions to users' business problems, information architecture and UI design, communicating with engineers through delivery, and updating the design process. Because trade is a complex domain, the team emphasises understanding users' work through user research and turning it into information design. Shippio runs import and export operations itself, so the designer can talk closely with the operators who do the work. About half of the engineers are non-Japanese, and development communication is mainly in English.
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