Shippio

As a Customer Success representative, you will drive customer business growth and expand MRR through strategic initiatives and customer engagement.

Responsible for forwarding operations and customer support using the company's digital platform, coordinating international transport and customs clearance.

Manage daily operations and quality monitoring of trade schedule automation service while scaling operations.

Shippio is a Japanese logistics-tech startup providing a digital freight-forwarding and trade-management platform for importers and exporters.