Contribute to building scalable backend systems and participate in service operation activities to ensure reliable and high-performing distributed services.
About this role
Appier's Technical Solutions team in Tokyo hires an engineer who works directly with customers of the company's AI-based advertising products. The role digs into each customer's business case, data and constraints so that the products are used well, and it calls for solid knowledge of the solutions from development and service operation through to sales strategy.
Day to day, the engineer guides clients through onboarding, agrees project requirements, scope, schedule and deliverables with them, and writes technical specifications for developers as well as user and training documentation. When technical problems appear, the engineer troubleshoots them together with the developers, builds internal tools and scripts to streamline operations and analyse data, escalates feature requests, and works with the Product and headquarters Technical Solutions teams.
Essential requirements are professional-level English and native-level Japanese, clear explanation skills, research and summarisation ability, and SQL for pulling data. Native-level Japanese is required.
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