Supports office operations and HR administration in Tokyo, covering vendors, supplies, events, payroll coordination, employee lifecycle processes, timekeeping, records, and HR process improvements.
About this role
This enterprise sales role is based in Tokyo, Japan and supports companies in Japan with AI-agent marketing, data-utilization, and customer-experience transformation. The role is consultative rather than limited to standard SaaS sales: it involves understanding management, marketing, and operational challenges and designing suitable solutions by combining Appier’s platforms.
Responsibilities include leading the full sales process from new-customer development and proposal preparation through contract signing. The role identifies customer issues, develops solution-oriented proposals, works with customers to create roadmaps for marketing DX and business transformation, and supports their implementation. It builds relationships with executives and stakeholders in marketing, DX, and IT departments, manages the sales pipeline, and takes responsibility for achieving sales targets. It also identifies upsell and cross-sell opportunities with existing customers and supports long-term account growth.
The solutions include AIQUA, a marketing automation platform that uses AI agents to personalize customer experiences across web, apps, email, LINE, and push notifications. AIRIS is a predictive customer data platform that integrates customer data and uses predictive analysis to anticipate future behavior and needs. BotBonnie supports multichannel customer communication through LINE, social networks, and web chat. AdCreative.ai uses generative AI to generate and optimize advertising creative. The broader platform includes data infrastructure, predictive AI, marketing automation, multichannel communication, and generative-AI creative production.
The position works with Pre-Sales, Customer Success, Marketing, and Product teams to maximize customer value and lead customer AI adoption and DX initiatives. It also requires continuing to build knowledge in AI, data, and digital marketing.
Required qualifications include at least five years of corporate sales experience, approximately two or more years of sales or related experience in digital marketing areas such as marketing automation, CRM, CDP, customer experience, or personalization, and experience with solution-based or consultative sales based on understanding customer issues. The posting also requires ownership, independent judgment and action, strong interest in new technologies including AI, and the ability to work smoothly with internal and external stakeholders. Japanese proficiency must be native or business level.
Preferred qualifications include enterprise sales experience, sales experience for SaaS or cloud services, knowledge or experience with marketing automation, CRM, CDP, customer experience, AI, or data platforms, and the ability to communicate in English.
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