Lead SAP S/4HANA renewal for overseas production subsidiaries from headquarters, coordinating requirements, English communication, rollout, and post-launch improvement.
About this role
Within Nikon’s Imaging Business software development organization, this role operates customer-facing web systems, cloud services and applications used around camera purchases and ownership. It works with internal IT, security, legal and sales groups on incidents and security changes affecting services across markets. Work covers service monitoring and improvement, incident detection and recovery, root-cause analysis, maintenance and releases, and operating procedures. The role coordinates vendors and supports CI/CD and infrastructure-as-code automation. As team leader, it manages quality KPIs, defines SLI/SLO measures and evaluates SLA performance. Security duties include investigating library vulnerabilities and responding to privacy-law changes. Applicants need 3+ years operating web systems or cloud services; incident response in Linux or Windows; experience writing procedures and improving processes; practical SLA/SLO design and improvement; and team leadership or project-management experience.
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