Build AI/ML solutions for patient and healthcare operations, covering technical validation, model design, product integration, evaluation, and continuous quality improvement.
About this role
The Product Manager is responsible for defining customer value for patients and medical professionals and advancing its realization in a sustainable business model. Working with business leaders, the role balances patient usability, operational feasibility for healthcare professionals, and business sustainability.
Responsibilities include researching patients and medical professionals, structuring and prioritizing problems using research and business data, defining value across one or more products, and planning and advancing product roadmaps. The role also identifies cross-product issues and leads related decisions.
The Product Manager defines requirements, manages the product backlog, organizes requirements and dependencies across products, and adjusts priorities. The role works with designers, engineers, and other Product Managers to design a consistent experience, and reviews and supports other Product Managers' problem definition, requirements definition, and decision-making.
The position involves designing and conducting quantitative and qualitative research, monitoring product KPIs, and proposing and advancing improvements based on research and analysis. It also includes collaboration and negotiation with business leaders, medical professionals, engineers, partner clinics, and external partners, as well as project management and decision-making across multiple constraints and issues.
Possible assignments include a healthcare platform application connecting online and in-person medical care, e-commerce, and daily health management; clinic DX products including patient appointment services and systems supporting medical staff from reception through consultation and payment; or healthcare e-commerce services. Depending on experience, preferences, and company needs, the assignment may cover another product.
The product organization has expanded from seven to fourteen Product Managers and six product teams over two years. The role works with physicians, nurses, designers, engineers, medical professionals, and business leaders. Remote work and a flextime system are available. The workplace is the Hamamatsucho office in Minato, Tokyo, or remote work.
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