U-NEXT HOLDINGS

Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.

Lead budgeting, variance analysis, monthly progress management, reporting, and management-control process improvements while coordinating governance with the holding company.

Lead growth strategy and business development projects for the communications and energy sector, covering new business creation, M&A and investment, sector management, KPI design, and existing-business growth.

Lead backend development management and technology strategy for the USEN PAY cashless payment service. Design and operate highly available, robust, scalable systems while improving team productivity and engineering quality. The role offers flexible hours and a hybrid work style in Tokyo.

Lead development direction and project management for restaurant POS and store DX solutions, translating customer and business needs into system requirements and coordinating delivery.

Manage group-wide budgeting, planning, performance analysis and governance for USEN＆U-NEXT GROUP while coordinating across subsidiaries and supporting organizational transformation, M&A integration and team management.

Provide technical proposals, requirements definition, solution design, demonstrations, and proposal documentation for the AI Concierge automated telephone response service. Work with sales and customers in the pre-sales phase before implementation.

Propose rent guarantee services to real estate companies, develop new agency partners, follow up existing clients, and support agencies serving property owners and residents. Remote work is available depending on circumstances.

Build and improve merchant-facing payment web applications with React and TypeScript, handling UI/UX, features, refactoring, reviews, testing, maintenance, and team design work.

Develop and operate reliable, scalable backend applications for USEN PAY, including payment APIs, data management, architecture design, testing, monitoring, performance tuning, and incident response. The role uses Kotlin, Java, Spring Boot, AWS, and Terraform, with flexible hybrid or remotely negotiable work in Tokyo.

Develop and operate USEN PAY’s payment platform across frontend, backend, cloud infrastructure, testing and monitoring. Use TypeScript, React, Kotlin, Spring Boot, AWS and Terraform to build merchant tools and new services, improve performance, strengthen reliability, and support scalable architecture.

Manage construction projects and supervise sites for large-scale building and facilities work, including estimates, project records, contractor guidance, waste-manifest control, and nationwide site visits.

Lead a cloud infrastructure engineering organization while handling upstream technical work for customer projects. Design and build AWS, Azure, and GCP environments, review designs, define requirements, estimate costs, and guide service validation. The role includes team development, process improvement, sales collaboration, and flexible remote work with required office attendance when needed.

Lead AI Concierge response-flow design, client requirements, software development, project coordination, release testing, and ongoing improvements using Python, Ruby, or Go.

Develop UI software and device-control software for self-service payment and reception machines, including middleware, interfaces, and payment-device integrations. The role is based in Tokyo with flextime and possible remote work.

Develop and maintain payment applications for iOS and Android smartphones, tablets, and payment terminals from various vendors. The role includes testing, operations, maintenance, vendor and customer communication, and later involvement in design and development. Flextime and remote work two to three days per week are available.

Propose BPO and AI-enabled contact center solutions to corporate clients, acquire new accounts, optimize existing operations, and develop partner relationships. The role requires at least two years of sales experience with intangible products.

Handle tenant insurance claims by assessing damage, guiding policyholders, preparing payment approvals, and coordinating with adjusters, repairers, sales, legal, and product teams.

Plan and develop tenant comprehensive insurance products, research insurance laws and regulations, coordinate alliances with group companies and insurers, and prepare analyses and materials for discussions with executives and authorities.

Propose IaaS and ICT infrastructure solutions to corporate customers, covering AWS, Azure, GCP, on-premises systems, data centers, networks, and security. Coordinate estimates, schedules, delivery partners, and internal training.

Propose and support adoption of an inpatient medical expense guarantee service for medical institutions nationwide, handling prospecting, executive proposals, closing, implementation, follow-up, and partner development.

Lead business requirements, process redesign, system design, implementation coordination, and project management for a company-wide DX project integrating core systems, CRM/SFA, and data platforms.

Develop backend systems for the Happy Hotel reservation service, handling design, feature and external integrations, code review, testing, and scalable, secure cloud enhancements.

Lead tenant insurance agency sales and risk consulting for corporate clients, while training and supporting approximately 1,000 insurance representatives and referral partners. The role includes proposal design, negotiations, applications, renewals, and team management.

Design and sell SaaS and AI solutions based on Google Workspace and Microsoft 365 for mid-sized companies. Handle qualified meetings, customer discovery, demos, proposals, estimates, closing, and upsell or cross-sell activities.

Plan and optimize Google and Meta advertising for the USEN PAY cashless payment terminal, manage agency execution, monitor lead KPIs, improve landing pages and creatives, and coordinate with sales. The role can use remote work and flextime.

Design, build and operate mission-critical cashless payment infrastructure across on-premises and AWS environments, handling servers, monitoring, security compliance, incidents and platform renewal.

Design, build, operate, and improve network infrastructure for the AI Concierge automated phone-response service, resolve technical issues, and manage projects.

Develop and improve AI products, BPR systems, and client applications while handling data management, testing, maintenance, troubleshooting, user support, and generative AI technical consulting. The role supports a new AI Lab.

Lead a company-wide DX initiative by structuring business requirements, redesigning processes, directing development, managing stakeholders and releases, and supporting post-launch data operations. The role uses React, Java, Spring Boot, AWS, Docker and Git.

Install, repair, and maintain store DX equipment including audio systems, security cameras, POS registers, digital signage, serving robots, Wi-Fi, LAN, fiber, and electrical systems across assigned Tokyo-area locations.

Build and operate on-premises and AWS cloud infrastructure for store DX services, covering server design, procurement, OS and middleware setup, and operational improvements.

Develops communication-infrastructure solutions for large chains and corporate customers, identifies hidden business challenges, proposes bundled services, and manages implementation with internal delivery and technical teams.

Develops corporate alliance partners for optical fiber services, designs and negotiates partnership schemes, supports sales promotion, coordinates internal teams, and manages post-contract projects and results.

Lead enterprise sales for a food license-sharing service, developing food products with clients from concept and recipe trials through factory selection, quality compliance, logistics, inventory, promotion and sales-channel support.

Directs a contact center BPO division covering customer and technical support, client relations, budgets, profitability, workforce management, and operational improvement.

Manage BPO contact-center operations in Tokyo, including new service launches, operator training and hiring, escalations, client communication, P&L control, and people management.

Lead B2B sales for foreign-talent placement and retention support, proposing hiring plans, matching candidates, coordinating visa processes, and following up after placement.

Provide risk consulting and commercial insurance proposals for corporate clients, while educating and supporting USEN insurance solicitors and real-estate referral partners. The role is based in Tokyo and allows remote work.

Manage healthcare and hotel DX product projects from requirements through release, coordinating schedules, quality, development teams, and business stakeholders in a hybrid work setting.

Design, build, migrate, and operate customer cloud infrastructure across AWS, Azure, and GCP. Support technical proposals, verification projects, cost estimates, and knowledge sharing while helping businesses adopt cloud services.

Maintain and improve the group intranet and authentication infrastructure, strengthen security, develop internal tools, and promote DX/BPR. The role also supports PC procurement, system integration, and internal users.

Manage overdue rent-guarantee accounts by investigating payment issues, negotiating payments and move-outs, coordinating legal enforcement, settling charges, and handling bankruptcy-related claims.

Conduct credit screening for applicants seeking rent guarantees for homes, stores, or offices. Receive applications, investigate details, make identity-verification calls, and handle real-estate company inquiries by phone and email.

Support restaurant partners after implementation of the FoodShare service through onboarding, sales-growth consulting, delivery-platform support, advertising proposals, data analysis, and feedback to the product team.

Support existing customers with license renewals, SaaS and IaaS onboarding, service adoption, inquiries, needs analysis, and coordinated upsell and cross-sell proposals.

Propose network, security, cloud, SaaS and DX solutions to corporate customers, uncover business challenges, and support implementation and long-term growth.

Manage a contact center BPO operation supporting self-service payment machines, including staff and vendor management, KPI delivery, reporting, planning, budgeting, and client coordination in Tokyo. Hybrid work is available 1–2 days per week.

Conduct vulnerability assessments and penetration-test remediation, support customers and security services, create articles and sales materials, and speak at security seminars. The role offers flextime and possible full remote work with required office attendance when needed.

Install, map, maintain, and repair service robots at restaurants and commercial facilities. Provide technical support, assess sites, and train customer staff on robot operation.

Develop and monitor business plans, support executive decision-making, evaluate new businesses and alliances, and lead operational improvement, cost reform, tool implementation, and AI-use initiatives. The role is based in Tokyo and permits remote work.

Propose integrated solutions to medical institutions by identifying operational, patient satisfaction, and management challenges. Manage schedules, orders, implementation, and post-installation support for healthcare systems and equipment.

Lead solution sales for cloud cameras and video-data use, designing proposals for major and multi-site companies while coordinating implementation and expansion with internal teams.

Propose hotel and golf-course solutions by identifying operational issues, combining systems and services, managing delivery schedules and orders, and supporting customers after implementation.

Propose DX solutions that address business and store challenges through USEN POS, including new installations and related AI and CRM services. Work with other departments to improve customer-focused service delivery.

Lead solution sales for SMB customers, proposing cloud cameras and video-data applications. Design customer-specific deployments, coordinate technical and CS stakeholders, and expand usage after implementation. The role is primarily office-based with remote work available.

Drive digital-signage growth through group referral plans, agency partnerships, alliance-model design, executive negotiations, sales training, and tool development. Hybrid remote work is available.

Develop new corporate customers and real-estate partners for a newly launched office-tenant rent-guarantee service. Propose, negotiate and close deals while improving sales methods and service design from market feedback. Hybrid work is available.

Provides field service for healthcare facilities, covering installation, on-site technical support, system guidance, help-desk work, inspections, and maintenance for hardware and software systems.

Sell communications, energy, SaaS, ICT, office and AI-enabled contact-center solutions to businesses, with placement matched to experience and career goals. Remote work is available.

Lead content marketing for a hotel reservation service through SEO/AIO, owned media, social media and email. Plan, produce and analyze content to grow awareness, leads and reservations.

Sell commercial property solutions through subleasing and brokerage, approaching owners and partners, hearing tenant needs, proposing properties, negotiating terms, and completing contracts for store operators.

Investigate workflows at hospitals nationwide, analyze medical-office operations, prepare reports, propose improvements, and explain or demonstrate solutions through sales meetings and exhibitions.

Handle contract procedures for rent guarantee services, including issuing and checking contracts, collecting initial fees, and responding to inquiries from real estate companies by phone and email.

Drive requirements definition and business process redesign for a company-wide DX program integrating core systems, CRM/SFA, customer management, and data platforms. Coordinate development teams, manage scope and milestones, and support data-driven operations.

Generate sales opportunities for the Fooshare food-license-sharing service by handling web inquiries, qualifying leads, coordinating meetings, nurturing prospects, operating marketing automation tools, and improving outreach scripts.

Support restaurant partners using Fushare through onboarding, data-based sales consulting, delivery-platform support, advertising proposals, and in-store sales improvement.

Set up and deliver BGM, Wi-Fi routers, payment terminals and phones at customer sites, test operation, explain use, and complete daily reports after visiting about four to five locations.