Senior Account Manager

About this role

This Senior Account Manager role is based in Tokyo and supports Google’s Media and Entertainment team within Large Customer Sales. The role manages relationships with top global and Japanese clients across film and television, video-on-demand, gaming, anime, and manga. It identifies client needs, translates them into advertising solutions, and serves as an advisor, consultant, and advocate for customers within Google.

Day-to-day responsibilities include providing proactive and creative customer service, building sustainable relationships with clients and media and creative agencies, analyzing data trends and client performance, and creating strategic account plans. The role develops existing business, obtains new business, and supports the team with account knowledge, market knowledge, and related collateral. It works with Google product experts to create solutions, improve campaign results, and identify opportunities to increase advertiser investment. The manager also works cross-functionally on projects that support client success and develops case studies of successful campaigns to share insights with customers.

Minimum qualifications include a bachelor’s degree or equivalent practical experience and five years of experience in digital advertising, consultative sales, digital media sales, business development, an online media environment, or digital marketing. The candidate must be able to communicate fluently in Japanese with internal and external stakeholders. Preferred qualifications include a master’s degree in a business-related field, experience using statistics or investigative research to create data-driven client narratives, and a record of delivering pitches and winning revenue in frontline sales roles at leading sales organizations.

The posting also seeks someone who can deliver results in fast-changing environments without waiting for explicit management instructions, apply feedback quickly to improve performance, and abandon ineffective patterns. Fluent English communication with internal and external stakeholders is listed as a preferred qualification, and the posting states that English proficiency is required for all roles unless otherwise specified. The position works with Google’s advertising solutions across Search, YouTube, Measurement, and other products, and involves collaboration with executives and colleagues across the organization.