Book comprehensive medical checkups and health checks by phone at a Roppongi checkup centre, answer related questions, process fax requests and mail pre-visit questionnaires.
About this role
An inbound agent role at a Bell System 24 multilingual contact centre near Ikebukuro Station, working in English and Japanese. The centre covers English, Chinese, Korean, Portuguese, Spanish and Vietnamese and serves clients ranging from system vendors and manufacturers to hotels and local governments, with staff of many nationalities.
Agents answer enquiries about system and equipment faults, questions about a hotel booking system and cable TV applications, and interpret on three-way calls for government-related enquiries. Between calls, which run at most two or three an hour, they check email and prepare data. Manuals and training are provided, there are no sales targets, and no call-centre experience is needed. This opening is for two or three days a week, including short evening shifts.
Applicants need everyday English conversation at roughly a beginner business level, and must be able to read, write and speak in both Japanese and English.
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