Commercial Air Conditioning Equipment Maintenance and Service

This role supports the stable operation and long-term use of commercial air-conditioning equipment. Responsibilities include proposing maintenance and service solutions for PAC, GHP, and absorption-type air-conditioning systems, handling customer-facing front-line work, strengthening customer contact, managing and guiding regional service companies and contractors, responding to technical consultations, and managing accounts receivable and outstanding debts.

The main focus is proposal activity, front-line customer service, and management of outsourced service companies. Depending on the area, the employee may also perform on-site maintenance and servicing as a company technician. Work includes preventive maintenance through inspections, adjustments, and repairs; rapid restoration when problems occur; proposals for optimal operation, energy savings, equipment renewal, and replacement; and proposals using cloud services for AI energy saving, facility management, and maintenance scheduling.

Required qualifications include experience in service work or sales, strong customer-facing ability, knowledge of mechanical technology, a willingness to learn technical subjects, a refrigeration machinery supervisor qualification, a Class 2 electrical worker license, and an ordinary vehicle driving license. Experience servicing commercial air-conditioning equipment, experience in the building equipment industry, or experience selling air-conditioning equipment is welcomed. Additional welcomed qualifications include construction management and refrigeration or refrigerant-handling credentials listed in the posting.

The role requires the ability to work within an organization and demonstrate cooperation, responsibility, initiative, flexible thinking, broad perspective, curiosity, perseverance, and integrity. Candidates should be able to understand customer needs and propose air-conditioning environments that balance comfort, functionality, and cost, while identifying issues and proposing improvements.

The position is based in Sumida, Tokyo. Standard working hours are 9:00 to 17:30, with 7 hours and 45 minutes of scheduled work and a 45-minute break. The position uses a flextime system without core hours and an office-free work system that includes working from home and mobile work, including direct travel to and from customer sites. Employment is full-time, with a three-month probationary period under unchanged conditions. Holidays include a two-day weekend, public holidays, year-end and New Year holidays, summer leave, and other stated leave programs. The posting states approximately 129 annual holidays for fiscal 2026, insurance coverage, employee benefits, training, qualification support, and career development programs.