Medical Field Engineer

U-NEXT HOLDINGS

Field Service

Tech Support

Healthtech

Help Desk

About this role

This field engineer supports medical facilities using healthcare systems and related services. The role serves hospitals, clinics, pharmacies and veterinary hospitals, working with equipment and software used in reception, check-in, payment and other facility workflows. Engineers may visit customers with sales colleagues to understand their operations and challenges, then define requirements for a deployment. The work includes planning installation and upgrade projects, providing technical support on site, configuring systems, explaining how to use them, advising on operations, responding to help-desk requests, and performing regular inspections and maintenance. Products include a medical-facility solution app, check-in systems, automated payment machines and cashless systems, waiting-time displays, and clinic guidance robots. The role supports both installation work and system settings, then continues with maintenance suited to each facility’s operating needs. Applicants must have an ordinary driver's license and general PC and networking skills.

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