Build AI Worker VoiceAgent’s web frontend, designing visual interfaces and admin features, selecting architecture, and delivering releases with TypeScript and React in a hybrid office/home role.
About this role
AI Shift, a CyberAgent subsidiary in Shibuya that builds enterprise AI-agent solutions, hires a Backend Developer in Go to lead backend work on its VoiceBot product, which uses generative AI for phone answering.
Examples of the work are the conversation engine of the VoiceBot, APIs behind a workflow-building screen similar to Dify, designing and implementing infrastructure and stronger infrastructure-as-code to handle heavy load (the aim is to withstand 10 million incoming calls a month), and new features built on requests from client companies, such as functions for more natural voice dialogue and higher resolution rates at large contact centres. The stack is Go and Python with Echo, BigQuery, MySQL, Cloud Firestore, Terraform and Google Cloud, with Jira and GitHub for management. The team works hybrid and tries generative AI to raise development productivity.
Applicants need four or more years of development, two or more years on a public cloud such as GCP or AWS, two or more years with containers such as Docker, and experience leading development. Go, Twilio or cloud PBX knowledge, speaking or writing publicly and chat-service development are preferred.
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