Systena

Build core and supporting business systems for companies and infrastructure operators, covering requirements, design, implementation, testing and maintenance.

Design and build server and network infrastructure, assess customer IT environments and deliver virtualization and desktop continuity solutions.

Propose IT products and solutions for customer business needs, from infrastructure refresh and security to cloud adoption and process automation.

Source IT hardware and software, negotiate prices and delivery, and equip sales teams with promotional materials and product learning sessions.

Support account teams through customer inquiries, quotations, orders and delivery, while selecting and explaining IT products that match client needs.

Develop IT proposals for business customers, win development and engineering-service projects, and sell the Canbus cloud application platform.

Research customer needs and plan IT services, marketing and launch improvements that help businesses use collaboration and digital tools effectively.

Create and deliver tailored IT training, manuals and learning scenarios that help employees adopt new systems, use office tools and improve security awareness.

Support international users with IT faults and inquiries, prepare documents and translations, and help manage networks, servers and incident reporting.

Support workplace IT by managing devices and accounts, answering user questions and coordinating procedures so customers can focus on their own work.

Analyze business processes and build automation solutions, covering client discovery, pilots, RPA development, testing and system or AI integration.

Lead service-desk processes, analyze and improve customer IT services, prevent recurring incidents and train team members for consistent delivery.

Operate and support customers’ internal systems, networks and communication infrastructure, coordinating with users and engineering colleagues.

Coordinate IT projects through progress tracking, reporting, research and stakeholder meetings, helping teams identify issues and keep delivery moving.

Support international users and project teams with IT inquiries, operating procedures and schedule coordination, helping manage delivery quality and progress.

Deliver OCI, Azure and AWS solutions from customer assessment and requirements through infrastructure design, migration, implementation and operational support.

Build quality into software projects through test design, specification and process reviews, evaluation, reporting and quality consulting.

Turn customer data into business decisions through SQL extraction, data cleaning, analysis, KPI design and dashboards, working in small project teams.

Support IT strategy and delivery through project tracking, tool implementation, assessments and stakeholder coordination, applying prior IT experience.

Design, operate and support customer infrastructure and applications, covering networks, system rollout, automation and fault investigation.

Resolve users’ computer, system and network questions as their first IT contact, investigating problems and coordinating support through resolution.