Work directly with business stakeholders to translate between data and business needs, analyze results, and communicate findings to senior leadership in the Tokyo-based Japan Central Ops role.
About this role
This role leads IT infrastructure deployments for new Amazon logistics sites, retrofits, and lifecycle upgrades. It owns delivery from planning and design through on-site installation, validation, and handover, coordinating with Operations, Construction, Facilities, and partner IT teams.
Work includes configuring network equipment, workstations, and operational technology; troubleshooting complex issues; and managing vendors against quality, schedule, and safety requirements. The engineer develops scripts, runbooks, templates, and project documentation that make deployments repeatable, while mentoring junior colleagues.
Applicants need four years of networking, technical support, and corporate operating-system support experience, plus three years with Windows Server technologies. A bachelor's degree in IT or computer science, or equivalent, and vendor-management experience are required. The role requires business-level Japanese and explicitly gives N3 or above; training delivery and project-management experience are preferred.
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