Designs and validates AI-enabled solutions on the Box Platform, leading customer demos and proofs of concept, building prototypes, and creating reusable technical assets.
About this role
The Enterprise Solutions Engineer sits within Box Japan’s Enterprise Solutions Engineering team and supports large private-sector customers with more than 2,000 employees. The role connects executive, IT, and operational priorities to the value of Box’s content management and AI platform, working with sales, customer success, professional services, and partners.
The work includes leading customer discovery, demos, workshops, technical discussions, proofs of concept, pilots, architecture design, RFP responses, and value validation. The role designs use cases for Box AI, AI agents, AI Studio, search, Deep Research, data extraction, and workflow automation, and supports integrations with Microsoft 365, Teams, Salesforce, Google Workspace, Slack, ServiceNow, and custom applications. It also addresses content classification, access control, threat protection, audit, data residency, API, SDK, OAuth/SSO, SaaS integration, and developer ecosystem needs.
Applicants need at least five years of IT industry experience, including at least two years in presales, solutions architecture, IT consulting, or project management. The posting also requires practical knowledge of cloud, SaaS, infrastructure, applications, data, or security; experience proposing to large enterprises or aligning multiple stakeholders; and knowledge of API, OAuth/SSO, SaaS integration, workflow automation, or generative AI and AI agents.
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